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Terms & Conditions

Please Read Carefully 

Welcome to House of Yoga.

These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing this website, we assume you accept these terms and conditions. Do not continue to use House of Yoga’s website if you do not agree to all of the terms and conditions stated on this page.

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Classes and Services

  • All classes and services offered by House of Yoga are subject to availability.

  • Class schedules, instructors, and services offered may be subject to change without prior notice.

  • We will provide 30 days' notice for any adjustments to prices.

  • Participants are required to arrive on time for scheduled classes. Late arrivals cannot be admitted once the class has started as the door will be locked.

 

Bookings and Payments

  • Booking for classes should be made through our website, drop ins are permitted however availability is not guaranteed without a booking in advance.

  • Payment for classes and services is required online at the time of booking unless otherwise specified or discussed.

  • Refunds or credits may be issued in accordance with our cancellation policy, as detailed below.

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Cancellation and Refunds

  • Cancellations must be made within a specified time frame before the scheduled class to be eligible for a refund or credit - this time frame is 5 hours prior to the class start time.

  • Cancellations outside our policy time-frame will not be credited back or refunded.

  • Unused passes cannot be refunded after expiration, and extensions will not be granted.

 

Health and Safety

  • Participants are responsible for ensuring they are in suitable physical condition to participate in our classes and activities.

  • Consultation with a healthcare professional is recommended before starting any new exercise program.

  • House of Yoga is not liable for any injuries, damages, or losses sustained during participation in classes or use of our facilities.

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Health Disclosure

In consideration of being allowed to participate in the yoga classes offered by House of Yoga (HY Studios Limited), I acknowledge and agree to the following:

  1. Waiver: I understand and acknowledge that it is my responsibility to consult with a healthcare professional before participating in any exercise program, including Yoga, especially if I have any pre-existing health conditions, injuries, or concerns.

  2. Assumption of Risk: I am aware that the practice of Yoga involves physical and mental exertion, and I voluntarily assume the risks associated with these activities. I understand that while instructors provide guidance and support, the ultimate responsibility for my well-being rests with me.

  3. Physical Fitness: I certify that I am physically fit and have no medical conditions that would prevent my full participation in Yoga classes at House of Yoga.

  4. Personal Property: House of Yoga is not responsible for lost, stolen, or damaged personal property.

  5. Hands-On Adjustments: I understand that during classes, instructors may provide hands-on adjustments or verbal cues. If I do not wish to receive such adjustments or cues, it is my responsibility to inform the instructor beforehand.

  6. Liability Waiver:  I hereby release, covenant not to sue, discharge, and hold harmless House of Yoga (HY Studios Limited), its employees, landlord, building, agents, and representatives from all liabilities, claims, actions, damages, costs, or expenses of any kind. I have read, understood, and agree to the terms and conditions outlined in this Health and Liability Waiver.

Please note: This waiver is a legal document. If you have any questions or concerns, it is advisable to consult with legal counsel before attending House of Yoga.

 

Code of Conduct

  • Respect for instructors, staff, and fellow participants is expected at all times.

  • Use of mobile phones and other electronic devices is not permitted during classes to minimise distractions. If you wish to film your own practice you must speak with your instructor beforehand. â€‹

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Privacy Policy

Last Updated: 6th December 2023

House of Yoga, HY Studios Limited, herein referred to as "we," "us," or "our," is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, use our services, or interact with us in any way. By using our website and services, you consent to the practices described in this Privacy Policy.

1. Information We Collect:

We may collect the following types of information:

a.  Personal Information:

Name

Email address

Phone number

Address

Payment information (if applicable)

b.  Non-Personal Information:

Browsing history

IP address

Cookies and tracking technologies

c.  Information You Provide:

Messages and communication with us

Content you submit on our website or services

2. How We Use Your Information:

We use your information for the following purposes:

To provide and improve our services.

To personalise your experience on our website.

To communicate with you about our products and services.

To process payments (if applicable).

To fulfil your requests or orders.

To protect our rights and safety as well as those of others.

3. Data Security:

We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of online transmission or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

4. Information Sharing:

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

With service providers, partners, or vendors who assist us in delivering our services.

When required by law or legal processes.

To protect our rights, privacy, safety, or property.

In the event of a merger, sale, or acquisition of all or a portion of our company.

5. Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to collect non-personal information. You can manage or disable these technologies through your browser settings.

6. Third-Party Links:

Our website and services may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.

7. Your Choices:

You have the following rights regarding your personal information:

Access, update, or delete your data.

Object to or restrict the processing of your information.

Withdraw your consent if processing is based on consent.

Lodge a complaint with the appropriate data protection authority.

8. Children's Privacy:

Our services are not intended for users under the age of 18. We do not knowingly collect personal information from individuals under 18.

9. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes through our website or other means.

10. Contact Us:

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us at hello@houseof-yoga.com

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We hope these terms and conditions help clarify our policies. By using our website and services, you agree to abide by these terms and conditions. If you have any questions or concerns, please contact us at hello@houseof-yoga.com

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